---
title: How to Change your Yellow Online Listing
description: Instructions on how to change your Yellow Online contact and company details
---

[Yellow Knowledge](https://iqpoc.yellow.co.nz/knowledge)

- [Workplace](https://yellow.facebook.com)
- [Contact us](https://iqpoc.yellow.co.nz/knowledge/kb-tickets/new)
- [Go to Customer Portal](https://iqpoc.yellow.co.nz/tickets-view)
- [Sign in](https://iqpoc.yellow.co.nz/_hcms/mem/login?redirect_url=/knowledge/)

 Yellow Online

- [Yellow Profile](https://iqpoc.yellow.co.nz/knowledge/yellow-profile) 
    - [Yellow Online](https://iqpoc.yellow.co.nz/knowledge/yellow-profile#yellow-online)
- [Digital Advertising](https://iqpoc.yellow.co.nz/knowledge/digital-advertising)
- [Reporting](https://iqpoc.yellow.co.nz/knowledge/reporting)
- [Print Advertising](https://iqpoc.yellow.co.nz/knowledge/print-advertising)
- [Help & Support](https://iqpoc.yellow.co.nz/knowledge/help-support)
- [Billing & Payment](https://iqpoc.yellow.co.nz/knowledge/billing-payment)
- [018](https://iqpoc.yellow.co.nz/knowledge/018)

[Back to home](https://iqpoc.yellow.co.nz/knowledge)

1. [Yellow Knowledge](https://iqpoc.yellow.co.nz/knowledge)
2. [Yellow Profile](https://iqpoc.yellow.co.nz/knowledge/yellow-profile)
3. Yellow Online

- [Yellow Profile](https://iqpoc.yellow.co.nz/knowledge/yellow-profile) 
    - [Yellow Online](https://iqpoc.yellow.co.nz/knowledge/yellow-profile#yellow-online)
- [Digital Advertising](https://iqpoc.yellow.co.nz/knowledge/digital-advertising)
- [Reporting](https://iqpoc.yellow.co.nz/knowledge/reporting)
- [Print Advertising](https://iqpoc.yellow.co.nz/knowledge/print-advertising)
- [Help & Support](https://iqpoc.yellow.co.nz/knowledge/help-support)
- [Billing & Payment](https://iqpoc.yellow.co.nz/knowledge/billing-payment)
- [018](https://iqpoc.yellow.co.nz/knowledge/018)

# How to Change your Yellow Online Listing

## Instructions on how to change your Yellow Online contact and company details

### In this Article

- You will be provided with instruction on how to create a HubSpot knowledge based article, including uploading of files and images
- You will use this article as a template for new articles, ensuring consistency across company articles

> Note: This section provides an overview of the content of the article. This should allow the reader to quickly review the article content, and decide if the article is relevant to their need

> Note: Articles should be concise and focus on one outcome/answer.

### How to create an article

#### Create a new article by:

- Click *Service | Knowledge Base* from the main menu
- Click the *Create article* button on the top right of the window
- Enter the Title of the Article - What is the question the article will answer
- Enter A subtitle - Summarise the article content allowing the reader to see if the article will answer the users questions
- Create the "Answer" section of the knowledge based article based on the structure of this article.

 

#### Adding an image if required:

- Leave the Article editor and return to the main HubSpot menu
- Click Marketing | Files and Templates | Files
- Click the "Yellow Internal KB Files" folder
- Click Upload the file to this folder
- Go back and edit your article in the knowledge base article editor
- Click the image icon on the article menu, navigate to the "Yellow Internal KB Files" folder and select the uploaded file

 

#### Article Settings:

- Click the Settings Tab from the Article Menu
- Copy the Article Title into the URL
- A Category and Sub-Category must be set up in the "Settings" tab.

This provides a 2 level categorisation of the article content, allowing users to browse Categories/Sub Categories if required

The Category will be: Yellow \[Restricted Access\]

Choose an appropriate Sub category relating to the article content. If one is not present contact the Application Manager to add a new sub category

### Additional Information

- [Workplace](https://yellow.facebook.com)
- [Contact us](https://iqpoc.yellow.co.nz/knowledge/kb-tickets/new)
- [Go to Customer Portal](https://iqpoc.yellow.co.nz/tickets-view)
- [Sign in](https://iqpoc.yellow.co.nz/_hcms/mem/login?redirect_url=/knowledge/)